Care

Our optical craftsmen have built each and every pair of Ashby Grace™ sunglasses with tremedous care and consideration to the smallest detail. Our multi-point inspection process ensures that with proper care your new Ashby Grace™ eyewear will offer lasting protection.

The best way to clean your Ashby Grace™ sunglasses is with mild liquid soap, warm water and a clean soft cotton cloth. As with any optical product, scratches and or breakage can and will occur if not properly cared for. (We do not recommend using paper products when cleaning as this can scratch the lens coatings.) Storing your eyewear in the protective case when not in use will also extend the use of your Ashby Grace™ sunglasses. Do not leave your glasses on a surface of intense heat such as a car dash. Your eye care professional can make adjustments to custom fit your eyewear if needed.

Repair

We stand behind the quality and performance of our products. Ashby Grace™ sunglasses are warranted to the registered purchaser against defects in material and workmanship for one year from the original purchase date. This warranty does not apply to scratched lenses, glasses that have been subject to improper or unreasonable use, normal wear and tear and accidental breakage. We will replace or repair at our option any pair of Ashby Grace™ sunglasses with the same or like glasses. For more information contact Ashby Grace™ sunglasses warranty and repair at support@ashbygrace.com. Certain fees for repair or replacement may be applicable depending on model and/or damage to the product. Shipping charges may also apply.

Repair Form